Internet privacy notice

At Creating Mortgage Solutions we respect your privacy and the confidentiality of your personal information.


Who are we?

Creating Mortgage Solutions is a trading style of Charles Derby Mortgage Bureau who are an appointed representative of Quilter Mortgage Planning Limited who are part of the Quilter Group of companies. For further details on the companies in our group, please click here


What data do we collect and why?

We collect personal information about you when you use our website, contact us about products and services, visit a financial adviser or carry out transactions with us. We collect information that is necessary for the provision of financial advice and administration of the products or services you are seeking, and for legal and regulatory purposes. We also collect and use your personal information where necessary to improve our services, our business processes, and to communicate with you. For the provision of advice, we need to collect sensitive information, such as information about your health.  To do this, we will ask for your consent.


We will always keep your data safe and secure, and where we share your data with other businesses to fulfil the purposes above we make sure they follow our instructions and keep your data secure. We will never sell your data, and we will not send you communications about unrelated services without your consent.




Find out more

Our Privacy Notice holds much more information about how we collect, use and share your personal information. There is also information about the rights you have over your personal data, and how to contact us if you have any questions. Please write to: 


The Office of Data Protection, 

Quilter Financial Planning Ltd, 

Wiltshire Court

Farnsby Street, 




Telephone: 0161 488 3559



Lucy Gulwell Expert Mortgage Advice Barry Wales Vale of Glamorgan

Your home may be repossessed if you do not keep up with mortgage repayments.

Creating Mortgage Solutions trading style of Charles Derby Mortgage Bureau is an appointed representative of Quilter Mortgage Planning Limited which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales 9682092.  Registered address C/O Aurora Legal Old Chambers, 93-94 West Street, Farnham, Surrey, England, GU9 7EB

Landline: 01245 951 198 Freephone: 0330 094 5476 Email:

The guidance and/or information contained within the website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK.


The Financial Conduct Authority does not regulate some Buy to Let Mortgages